2025-04-15
HCV Eligibility (updated w/HOTMA) Presented by Nan McKay and Associates, Inc
April 15 – 16, 2025 8:00am - 4:30pm (Day 1) and 8:00am - 12pm (Day 2)
Sheraton Framingham Hotel & Conference Center 1657 Worcester Rd, Framingham, MA 01701
Purpose: To maximize SEMAP points for selection from the waiting list and ensure you and your staff understand the critical basics of HCV eligibility. Upon completion of the HCV Eligibility training, you should be able to explain and apply HUD regulations and guidance to determine eligibility in the housing choice voucher (HCV) program.
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2025-03-11
ASK A LAWYER VIRTUAL SESSION
March 11, 2025
Zoom Link
Do you have situations that keep popping up that you don’t know how
to deal with? Reasonable Accommodation? Fraud? Zero HAP? Subsidy
Standards? Best Practices?
Come attend this specialized question and answer session!
This session will be for Federal Public Housing and Section 8 HCV Programs only.
March 10, 2025
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2025-02-19
Customer Service February 19 & 20, 2025
February 19 & 20, 2025
This seminar presents ideas and strategies to improve customer service delivery of individual staff, management, and the organization as a whole, including:
Understanding the context and struggles of customers
Improving staff retention and satisfaction
Developing self-care strategies for staff
Dealing with upset customers
Interviewing persons with disabilities
Creating a customer service environment
Click here for the Agenda
February 6, 2025
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2025-02-19
Eligibility Training (TBD)
Maximize SEMAP points for selection from the waiting list and ensure that you and your staff understand the critical basics of housing choice voucher eligibility by enrolling in this comprehensive two-day training.
Upon completion of the HCV Eligibility training, you should be able to explain and apply HUD regulations and guidance to determine eligibility in the housing choice voucher (HCV) program.
Read and interpret HUD notices, regulations, and other resources with a focus on critical information
Explain the requirements for disclosure and documentation of social security numbers and the requirements of verification
Categorize the different types of citizenship status as well as the resulting types of families and identify how citizenship status affects eligibility and rent
Discuss income limits and their role in the eligibility process
Apply the student rule to the eligibility process
Describe factors of eligibility, waiting list requirements, and preferences
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